Authorize by Email

  1. Upon purchase of a license, RFgen assigns and emails you a Customer ID and serial number. The Customer ID and Serial Number will look similar to the example below:
    2. Customer ID: 7382

    Serial Number: KXI8N-9384

  2. Submit your Customer ID, serial number, and your server system’s ID/fully qualified domain name to:

    3. Support@RFgen.com

    Subject: Technical \ Licensing

    Note: If you lost your customer ID or serial number, you can still request an authorization certificate via email. Be sure to include your company’s information, server’s system ID/fully qualified domain name, and your email address. The server system ID is necessary to help RFgen create the authorization certificate.

  3. Support will verify your purchase information and then email your: Customer ID, serial number, authorization certificate (RFgen.cert), and certification installation instructions.