Phone Authorization Request

Before you call RFgen Support (916) 939-2065 Have the following items prepared:

Submit your Cutomer ID and Serial Number (these came with your license) and your server's system id (fully qualified domain name).

Example:

Note: If you lost your customer ID or serial number, you can still request an authorization certificate via email. Be sure to include your company’s information, server’s system ID/fully qualified domain name, and your email address. The server system ID is necessary to help RFgen create the authorization certificate.

RFgen Support will send you an Authorization certificate with installation instructions.