To authorize Mobile Offline Clients

When you deploy a mobile profile to a Mobile, Offline client (also called "Batch" or "Fat" client), by default the client connection is rejected if the client has an offline / batch profile installed for security purposes. Offline clients are not allowed to connect even if the Environment Setting "Restrict Access to Known Devices" is set to false.

The RFgen administrator must manually authorized an offline / batch client from the RFgen Mobile Unity Platform Console or the RFgen Mobile Development Studio before its allowed to connect with the server.

1. In the RFgen Mobile Unity Platform Console select Device Authorization.
   Or, from the Mobile Dev Studio select Devices > Authorize Devices.
   
2. Locate the client.
3. In the Offline Authorizations column check the box to authorize the client.
4. Attempt a reconnection.
5. The device should connect.

Note: Offline Clients also require a license to operate. For more details, see Activate Client License.